At Woodora Craft, your satisfaction is our top priority. We understand that sometimes a purchase might not feel quite right, and that’s perfectly okay. To ensure a smooth and fair shopping experience, we offer a simple return policy for our valued customers.
What Can Be Returned?
- Furniture items that are in unused, undamaged, and original condition.
- Return request must be made within 3 days of the purchase date.
Refund Process
- A 10% service charge will be deducted from the total purchase amount to cover handling and restocking.
- Refunds will be processed through the original method of payment within 7 working days after approval.
What Cannot Be Returned?
- Fabric products and upholstered items are not eligible for return due to hygiene and customization concerns.
- Items that show signs of use, damage, or alteration after delivery will not be accepted.
How to Initiate a Return?
- Contact our customer service team at support@woodoracraft.com or call us at [your phone number] within 3 days of delivery.
- Please include your order number and reason for return when contacting us.
Our Promise
We believe that a change of heart shouldn’t cost you peace of mind. That’s why Woodora Craft is committed to making the return process as simple and respectful as possible.